Seller will replace without charge or refund the purchase price of products provided by Seller which prove to be defective in material or workmanship, provided in each case that the product is properly installed and is used in the service for which Seller recommends it and that written claim, specifying the alleged defect, is presented to the Seller within 18 months from the date of shipment or 12 months after installation, whichever occurs first. Seller shall in no event bear any labor, equipment, engineering or other costs incurred in connection with repair of replacement. The warranty stated in this paragraph is in lieu of all other warranties, either expressed or implied. With respect to warranties, this paragraph states Buyer’s exclusive remedy and seller’s exclusive liability.
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Service
Welco employees are all involved in our commitment to offer products and services that satisfy our customer’s needs and meet their expectations.
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Support
Welco technical personnel are always ready to offer technical service and support for all of its distributors, agents and end users.
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Target
It is our objective to achieve customer satisfaction by preventing product nonconformity and to always deliver a quality product on time at a competitive price.