Umugurisha azasimbuza nta kiguzi cyangwa asubize igiciro cyubuguzi bwibicuruzwa byatanzwe n’Umugurisha byerekana ko bifite inenge mu bikoresho cyangwa mu kazi, biteganijwe muri buri kibazo ko ibicuruzwa byashyizweho neza kandi bikoreshwa muri serivisi Umugurisha abisaba kandi icyo kirego cyanditse, kigaragaza inenge ivugwa, gishyikirizwa Umugurisha mu mezi 18 uhereye igihe cyoherejwe cyangwa amezi 12 nyuma yo kwishyiriraho, icyaba kibaye ubwa mbere. Umugurisha ntashobora kwishura imirimo, ibikoresho, ubwubatsi cyangwa andi mafaranga yakoreshejwe mugusana abasimbuye. Garanti ivugwa muri iki gika isimbuye izindi garanti zose, zagaragajwe cyangwa zerekanwe. Kubijyanye na garanti, iki gika kivuga umuti wihariye wumuguzi nuburyozwe bwihariye bwumugurisha.
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Serivisi
Abakozi ba Welco bose bafite uruhare mubyo twiyemeje gutanga ibicuruzwa na serivisi bihaza ibyo abakiriya bacu bakeneye kandi byujuje ibyo bategereje.
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Inkunga
Abakozi ba tekinike ya Welco bahora biteguye gutanga serivisi ya tekiniki ninkunga kubayitanga bose, abakozi ndetse nabakoresha amaherezo.
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Intego
Nintego yacu yo kugera kubanyuzwe no gukumira ibicuruzwa bidahuye no guhora dutanga ibicuruzwa byiza mugihe ku giciro cyo gupiganwa.